Payment Terms and Cancelation Policy

  • a. Payment in full is due at the time the tour is booked, is US Dollars
    b. If you cancel more than 60 days before departure, you will receive a refund of 50% of the total trip, minus a $200 cancellation fee.
    c. If you cancel less than 60 days before departure or do not show up for the tour, 100% of the payment is non-refundable.
    d. In the event that Orange Travel cancels the tour, except for unforeseen events described below, the full amount paid for the service will be refunded to you using the same payment method used for the original booking
    e. If there are unforeseen events such as natural disasters, health pandemics, or other force majeure circumstances beyond the control of either the traveler or the agency, Orange Travel will offer a full refund in the form of a voucher. This voucher can be presented as payment for a tour of equal value specifically scheduled by Orange Travel as a substitute. If you are unable to participate in this substitute tour, the voucher will be void. The voucher cannot be transferred to another person, has no cash value and cannot be used after the expiration date.
    f. Prices do not include any item not specifically listed in the itinerary
    g. Your booking reservation may be subject to taxes, duties, or foreign transaction fees. These additions are not included in the quoted price.